Because we are sure that you will love your billy, we offer a satisfaction or your money back guarantee for 30 days*.
Terms of the offer
If you order your Billy during this special offer (valid until 31/12/2026), you benefit from a 30-day return right if you do not like it.
To make a return, request it from your customer area or contact our team via the contact page, chat, or Instagram.
Eligibility conditions:
The Billy must be returned in new condition (even if tried), in its original packaging and with all accessories (including those offered or free). If these conditions are not met, a partial refund may be applied.
For customers in France: A return number will be assigned to you along with the return address. We will also provide you with a Mondial Relay return label. Warning: any return without a number or sent to a different address cannot be refunded.
For customers outside France: A return number will be assigned to you and we will send you the return address. You may make the return by the means/carrier of your choice.
Return costs:
Shipping costs are your responsibility and will be deducted from the refund (on average €5.50 for France). Returns from other countries are at your expense and can be made by the carrier of your choice. Especially for this offer, we will not withhold the logistical handling fees (usually €13).
If you have any questions, contact us via chat, Instagram, or the contact page.
You can shave in the shower and run your billy under water to clean it. All parts of the billy are designed to be water and rust resistant.
5 cutting sizes
Choose the style for each part of your intimate area with 5 possible sizes: flush, 3 mm, 6 mm, 9 mm and 12 mm.
Long-lasting battery
Your Billy's battery is built to last, and its digital battery indicator shows you exactly how much battery you have left.
USB-C charging
No more losing the cable dedicated to your mower, with billy, you will be able to recharge your billy via USB-C like the majority of current phones.
LED lighting
The integrated LED light perfectly illuminates the area where the blade is about to pass, allowing you to have good visibility of this area, no matter where or what position you are in.
Travel mode
With your Billy's travel mode, you can safely put it in your bag. It won't activate by accident.
Soft-touch material
The premium soft-touch finish covers your entire billy for an incredible look and feel.
Low vibration and quiet
The Billy is designed for minimal vibration, making it discreet and pleasant to use. How? By reducing the blade's oscillation speed thanks to the sharpness of the ceramic blade, which doesn't need high speed to cut the hair!
In your billy's box
The red billy charging base
Ceramic blade
3 and 6mm shoe
9 and 12mm shoe
USB-C charging cable
Cleaning brush
Billy's Notice
The red billy charging base FAQs
If you can't find the answer to your questions, don't hesitate to contact us via chat or on Instagram.
Quelle différence entre la billy first edition et la nouvelle billy ?
La billy first edition présentait déjà une lame sécurisée qui évitait un maximum de coupures sur les zones sensibles. La nouvelle billy a encore évoluée pour proposer une lame avec un système anti-coupure ultra. Sa lame est également plus douce sur la peau. Son moteur et son éclairage sont également plus puissants.
Les nouvelles lames billy sont-elles compatibles avec ma billy first edition ?
Oui, les nouvelles lames et les bases de chargement sont toutes compatibles avec les billy first editions.
Is The red billy charging base right for me?
Yes! The red billy charging base has been specially designed to fit everyone and all body types . If you want to take care of your intimate areas quickly and easily, then it's perfect for you!
How does The red billy charging base avoid outages?
Thanks to its ceramic blade, specially designed to prevent the skin from getting too close to the cutting edge, it helps prevent cuts, even in the most delicate areas.
In areas where the skin is thinnest, you will need to stretch it slightly to make it easier for the blade to pass over and ensure that the hair stays in contact with the blade while protecting the skin. In very delicate areas, tiny cuts are still possible, so it is important to take your time, especially the first time you use it, while you get used to it. One last tip: in the most sensitive areas, try to apply as little pressure as possible to the skin and glide the blade very gently over it. Above all, never position the white part of the blade against the skin. For more tips and advice, click here.
How does The red billy charging base prevent ingrown hairs?
Ingrown hairs occur when the hair is cut close to or under the skin (especially when shaving with a blade or waxing). Thanks to the billy blade, a tiny length of hair remains above the skin , making it impossible for it to grow back as an ingrown hair.
Does The red billy charging base shave clean / razor-sharp?
No, The red billy charging base has been designed to respect and protect your skin as much as possible. To do this, it is necessary to avoid cuts, irritations, and ingrown hairs, and the best way to do this is to leave a small amount of hair protruding above the skin.
How is The red billy charging base so quiet?
Cutting hair requires either a blade that moves at full speed or a blade that is very sharp. Thanks to the ceramic blade, which offers unparalleled sharpness, we were able to significantly reduce the oscillation speed while maintaining a very efficient cut. At first, you might even feel like it's running in slow motion if you compare it to a standard clipper, but don't be fooled by this feeling; your hair won't notice the difference once it's cut.
Should I change the blade of The red billy charging base regularly?
Like any blade, this one will wear out with use and may become less sharp over time. We recommend changing the blade every 3 months if you use your billy very regularly or every 6 months for lighter use.
The ceramic blade is particularly sharp, so don't hesitate to change it if you feel it's not cutting as well.
How to clean The red billy charging base ?
We provide you with a small comb to help you clean the blade of your billy.
You can also run it under water to clean it easily and effectively.
How long is the The red billy charging base warranty?
If you choose to purchase your billy with a regular blade delivery subscription, your billy is guaranteed without limit for the entire duration of your subscription.
If you buy your billy alone, it is guaranteed for 2 years .
We have complete confidence in our products, which have undergone resistance and functionality tests well beyond the standards.
But like anything, a product can develop a defect one day. In this case, simply return it to us and we'll send you a brand new Billy in exchange.
Your Billy even more stylish on his charger
The red billy charging base looks even more stylish on its charging base. It's perfect for letting your billy sit and charge without even thinking about it. It's made of the same soft-touch material as your billy for absolute style. If you connect the charging base via USB-C, your billy starts charging as soon as you place it on its base.
