Let's be honest: when you're looking for an intimate trimmer, customer reviews are THE first thing you check. Of course. We're talking about your sensitive areas, not a pair of socks. You want to know if it actually works, if people cut themselves or not, and if it's not just clever marketing.
At Billy, we've always been transparent. It's literally in our brand DNA. So here it is: we've compiled all the customer reviews we received in 2026, the good and the bad, and we're going to share it all with you. No filters, no fluff.
Spoiler alert: we have a 4.87/5 rating based on 70 verified reviews and nearly 2,000 satisfied customers as of the date of this article. That's pretty cool, but we're also going to tell you about the 6 people who gave less than 5 stars, because that's just as important.
Based solely on verified reviews
The raw numbers: what our customers really think after the first 6 months of Billy
Before going into detail, here is the complete breakdown of our reviews:
- ⭐⭐⭐⭐⭐ 5 stars: 64 reviews (91%)
- ⭐⭐⭐⭐ 4 stars: 4 reviews (6%)
- ⭐⭐⭐ 3 stars: 1 review (1%)
- ⭐⭐ 2 stars: 1 review (1%)
- ⭐ 1 star: 0 reviews (0%)
Average rating: 4.87/5
Frankly, we're pretty proud of these numbers. But what really interests us is understanding WHY. What makes 97% of people love Billy? And above all, why is there only one negative review? That's what we're going to analyze.
What customers love: the most frequent returns
1. The killer argument: zero cuts
This is BY FAR the most frequent feedback. Out of 70 reviews, at least 45 specifically mention "no cuts," "zero cuts," or "no cuts at all." And frankly, that was exactly the goal, and a good portion of these reviews are from men, so we're mostly talking about zero cuts on the testicles, where the area is the most difficult to protect.
Some customer quotes:
"Finally, a trimmer that eliminates the fear of cuts. And the fact that you can use it in the shower is fantastic!" - Antoine R.
"No cuts even with heavier pressure, finally a product that's a pleasure to use" - Abdessatar
"Very efficient, no interruptions and holds the charge well" - Kevin P.
"My life has changed, my crotch thanks Billy 😱 If you still want to lose 2L of blood every time you shave, and get ingrown hairs when they grow back... DO NOT, UNDER ANY CIRCUMSTANCES, get the Billy Trimmer" - Charly (we love her humor)
The key takeaway: the cut-resistant ceramic blade really works. People can use it with confidence, even on the most sensitive areas like the testicles.
2. Design that makes the difference
We didn't expect design to be mentioned so much, but clearly, it matters. The colors, the soft-touch finish, the packaging... it all creates an experience.
Customer quotes:
"Billy is: The B of good price, The I of indispensable, The L of 'Classy, what!', The L of 'Classy, what!', The Y of 'Not a hair out of place!'" - Virgile D.
"Besides having a really vibrant yet understated design, the trimmer's material is pleasant to the touch and the colors offered by Billy are just amazing!!" - Jeremy M.
"The design is just wow! 😨 The color too! And the functionality even more wow!" - Anonymous
"I love this Billy book, the color is amazing, even more beautiful in real life. I loved the box that came with it; I put it up as decoration in my living room." - Cynthia
Let's face it: Billy isn't just an efficient lawnmower, it's also an object you're not ashamed to leave lying around in your bathroom. And apparently, that matters to a lot of people.
3. The integrated LED: the detail that changes everything
At first, we wondered if the LED was really necessary or just a gimmick. The opinions are clear: it's a game changer.
Customer quotes:
"The built-in light? A real Hollywood spotlight for hunting down every last hair hiding in the shadows. Even the shyest ones don't stand a chance." - Sam
"Really beautiful and tested in real life: no problems at all! The little LED is really handy, especially in the shower!" - Anonymous
"It looked good in photos, but in real life!! This blue is magnificent. The little LED is a real plus; it makes shaving so much easier (I wouldn't have thought it would make such a difference...)" - PG
Let's be honest: when you're trying to see what you're doing in certain areas... your bathroom lighting isn't always enough. LEDs solve this problem.
4. Silent and gentle
Several customers mention Billy's quiet operation and the absence of harsh vibrations. It might seem minor, but when you're using it on sensitive areas, it's reassuring.
Customer quotes:
"The Billy's silence is as remarkable as its feel in the hand" - Yann
"Not a sound and a little light to accompany the shave. Since then, it's been with me for my beard, my hair, and my (beep) private parts." - Anonymous
"Extremely pleasant, light and soft. I recommend it" - Patrick L.
"Best trimmer on the market! Quiet and ergonomic! Plus, the elegant design is a real plus!" - Camille
5. The 100% waterproof one that releases
Shower use is mentioned in at least 20 reviews. Clearly, this is a feature that matters a great deal.
Customer quotes:
"Tried it in the shower for the first time! Perfect, good grip, not noisy, easy to clean. No complaints, delighted with my purchase" - Anonymous
"I love my green Billy! Real-life test: no problems at all! I tested it with and without the guard, but especially in the shower, and it's really practical (thanks to the little LED)!" - Anonymous
"Easy and convenient trimming in the shower, it's perfect when I want to look clean between waxing sessions." - Cynthia
As explained in our guide on shaving in the shower , it really is the safest and most convenient place to groom yourself.
6. The battery that lasts the distance
Several customers are pleasantly surprised by the battery life.
Customer quotes:
"Apple should also take note of the battery life, which only needed recharging once in a month (unbeatable)." - Anonymous
"Very efficient, no interruptions and holds the charge well" - Kevin P.
"The battery seems to last a very long time, but without making the mower too heavy" - Vincent E.
It's true we've worked on that. A trimmer dying mid-session is frustrating. And having to rush because the battery is flashing is exactly how you get discouraged. And let's be honest, simply recharging your Billy by placing it on the charging base and/or via USB-C is pretty great!
Mixed feedback: what could be improved
Now let's talk about 3 and 4 star reviews. Because that's where we really learn.
The cleaning can be improved
One customer (Jerome D.) gave it 4 stars, mentioning that the cleaning with the small brush could be improved:
"It's complicated to clean; you have to open the flap (where you change the blade) for better cleaning. Some unsightly bristles can get everywhere. The small brush should have had one side with shorter, stiffer bristles."
We've taken note. This is constructive feedback that we'll incorporate into our next iterations. In the meantime, the Billy is 100% waterproof, so a good rinse under water after each use already solves the problem.
The learning curve for ultra-sensitive areas
Convert N. gave 4 stars with this comment:
"Very happy and of very good quality. I gave it four stars because you have to be super careful with certain areas that are ultra-sensitive like the testicles and I got a small cut since the skin is not smooth in that area."
This is an important point: even with a clipper that prevents cuts, there's a technique to learn, especially around the testicles . We always recommend:
- To stretch the skin with the other hand
- Take it slow the first few times
- Don't press too hard
Three people reported experiencing a tiny cut during their first use, but had no further problems after following our advice. We strongly recommend taking your time during the first use to get used to it (even if it means leaving a few hairs sticking out initially).
The power for very coarse hair
Kevin mentioned: "Top-notch design and quality. Just be careful with the cut for coarse hair."
Jimmy adds: "Not extraordinary but not bad either, it does the job. I find the blade light a bit gimmicky; instead, I would have preferred the battery to have a bit more pep."
We listened to this feedback and, based on it, we've increased the battery and blade power for a better cut while maintaining low vibration and noise. For very thick hair, we recommend going over the same area several times or using a longer guard first.
The 2-star rating: total transparency
There is a 2-star review from Alain D. who says:
"This very pretty trimmer is not for intimate areas as you so clearly explained in your Instagram content, because I cut myself several times. It's no better than any other trimmer. It's a real shame, I really believed in it. The 2-star rating is for the design, which is nice."
We won't hide it: this review caught our attention. Out of 70 reviews and nearly 2,000 customers, it's the only one reporting multiple outages. Several hypotheses:
- Usage technique : Perhaps Alain used Billy like a razor by pressing very hard, whereas it's a trimmer that simply needs to be glided over the skin.
- Particularly sensitive skin : Some skin types react differently
- Did not follow the advice on this extremely sensitive area
What's clear is this: out of 70 reviews, 68 people reported NO interruptions. That's still an excellent ratio, but we take every piece of feedback (especially negative) seriously.
The stories that touch us the most
Beyond the ratings, some testimonials really touched us because they reflect exactly Billy's mission: to destigmatize intimate care and help people feel good in their bodies.
Trust restored
"I was worried about getting butchered like with a regular trimmer, but not at all! I really like Billy's spirit, its style and design. It's truly a life-changing idea for intimate grooming." - Florian C.
"The days go by, all the same... A trembling hand with a classic razor and the fear of losing a 'piece' of myself, and then one day I discover the green Billy... The green Billy gives me a precise, efficient, and reassuring shave. So I give the green Billy a 1000% thumbs up." - LW
These testimonials are exactly why Billy exists. So that people can take care of themselves without stress, without fear, without hardship.
Shared use (with separate blades, of course!)
Several couples mention that they share Billy:
"Used and loved by me, my wife, and my daughter. Practical and comfortable. Promises kept." - Customer
"I loved it 🥰 First time for me, I'd never used a trimmer before, perfect after exfoliating. A big plus is how quiet it is and I use it in the shower. My boyfriend wants to use it too, we're going to order an extra blade." - Amandine
We're happy to see that Billy is truly inclusive and used by everyone, just as we envisioned. And yes, for hygiene reasons, we still recommend one blade per person ! (or each person their own Billy 😁)
Billy on a trip
"Billy is my road trip partner across Europe. Efficient, gentle, discreet… she gets the job done at every stage, without ever failing. Always in my bag, always on point." - Vanessa
We love this kind of feedback. Billy is designed for portability, with its travel mode and long battery life.
What we learned from these opinions
Confirmed strengths:
- ✅ The cut-off protection works (68/70 customers without any cut-offs)
- ✅ Design really matters (mentioned in 40+ reviews)
- ✅ LEDs are essential , not a gadget
- ✅ Its use in the shower is extremely popular.
- ✅ The battery really lasts a long time
- ✅ Packaging and the overall experience matter
Areas for improvement identified:
- 🔧 Improve the cleaning system with the brush
- 🔧 Better communication on the application technique (stretch the skin, do not press)
- ✅ (Already done) Optimize power for very thick hair while maintaining safety
- 🧡 (In progress) Create more educational content on zone-by-zone usage
Frequently asked questions in reviews
"Does it shave as close as a razor?"
No, and that's intentional. Billy is a trimmer, not a razor. It cuts very close (0mm possible) but leaves a micro-millimeter of hair. That's exactly what prevents cuts and ingrown hairs .
As one customer perfectly put it: "The Billy cuts very short without removing everything, which avoids ingrown hairs, it's great! It's not shaved, but still short enough that I'm not worried about how people might look at it :)"
"Does it work on all areas of the body?"
Yes! Several customers mention using Billy on:
- The intimate parts (pubis, testicles, groin)
- The armpits
- The torso
- The beard
- The legs
"Since then, it's been my go-to for my beard, my hair, and my (beep) private parts (who thanks the creator of this trimmer)." - Anonymous
It's a full body trimmer , although it's optimized for sensitive areas.
"Is it suitable for women too?"
Absolutely! Several women have left very positive reviews:
"Extremely happy" - Lucie
"I just bought the blue Billy; it's pretty and easy to use. Delighted with my purchase." - Chantal
"I love it, it's soft and super easy to use. It's a game changer!" - Coralie
As explained in our article on women and intimate trimmers , Billy is designed for all bodies, all genders.
Our commitment: continuous improvement
These 70 reviews aren't just numbers or marketing content for us. They're a goldmine of information to help us continue improving Billy.
What we actually do with this feedback:
- We are working on a V2 of the cleaning brush (feedback taken into account)
- We are creating more educational content on usage techniques, zone by zone.
- We are testing power optimizations without compromising safety
- We are improving our customer service to respond even faster to rare problems.
Final verdict: Is Billy worth it in 2026?
If we look at the figures objectively:
- 4.87/5 based on 70 verified reviews
- 91% of reviews are 5 stars
- 97% of reviews are 4 stars or higher
- 0% 1-star reviews
The feedback is clear: Billy works. It does what it promises: allowing people to groom their private parts without stress, without interruption, and with a design that makes the experience pleasant.
Is it perfect? No. Like any version 1, there are areas for improvement. But is it a truly life-changing solution for intimate hygiene? The 68 out of 70 customers who experienced no interruptions seem to confirm it.
Who is Billy really made for?
After analyzing all these opinions, here is our honest conclusion:
Billy is perfect for you if:
- ✅ Are you tired of cutting yourself with regular clippers?
- ✅ Do you want a safe solution for your sensitive areas?
- ✅ Are you looking for a product that does the job AND has style?
- ✅ You want to be able to shave your head in the shower
- ✅ You are ready to learn the correct technique (2-3 uses max)
Billy might not be for you if:
- ❌ Do you want a 100% razor-sharp result?
- ❌ You have extremely coarse hair and you want to cut it all in one go
- ❌ You're looking for the cheapest solution on the market (even though €79 is still reasonable)
How to buy Billy in 2026
If these reviews have convinced you, you can order your Billy here . We offer:
- The complete trimmer : €79 (with 2 combs, USB-C cable, cleaning brush)
- Replacement blades : €29 (to be changed every 3-6 months)
- The charging base : €35 (to leave Billy charging and as decoration in your bathroom)
Fast delivery, responsive customer service, and satisfaction guaranteed. If you have a problem, we always reply on the website and on Instagram.
The final word
These 70 reviews represent 70 people who took the time to share their experience, and we thank them all so much. In addition, nearly 2,000 customers have already placed their trust in us with our money-back guarantee! We are truly touched by this. Whether it's the 5-star reviews that encourage us or the constructive feedback that helps us improve, we are incredibly grateful.
Billy's mission is to destigmatize intimate hygiene , to make caring for one's intimate areas simple, safe, and comfortable. These reviews show that we're on the right track.
In 2026, taking care of your intimate areas is normal. It's not taboo, it's not complicated, it's not stressful. It's simply... part of self-care. And with Billy, we hope it even becomes a pretty cool moment.
Your body hair, your style. Your choices, your body. Your Billy, your confidence.
Note: All quoted reviews are genuine customer reviews verified by Judge.me. Full names have been partially masked to protect privacy.
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